Recent conversations with customers:
Me: (answers phone) Mac’s Philly Steaks.
Customer 1: Hi. I have a question for you first.
Me: Okay.
Customer 1: I have this coupon that says buy one menu item and receive the next menu item free.
Me: Yes, from the entertainment book.
Customer 1: Yeah… What’s a menu item?
Me: …Anything on the menu.
Me: Hello, what can I get for you?
Customer 2: Um.. what’s a cheese steak?
Me: Steak. With Cheese.
Customer 3: Yeah, I want two cheese steaks with everything.
Me: Okay, are they both going to be the same?
Customer 3: Yeah. Except one with no mushrooms. Or onions. And add mayo.
Me: So you want one cheese steak with everything and one cheese steak with peppers and mayo.
Customer 3: Yeah.
Customer 4: I’d like two 16 inch chicken clubs, a 16 inch Philly hot, and three orders of fries.
Me: No problem, would you like anything else?
Customer 4: No, that’s all. Can you read that back to me?
Me: Sure. I have two 16 inch chicken clubs, a 16 inch Philly hot, and three orders of fries.
Customer 4: Okay, thank you. Those are 16 inches, right?
Me: …Yes.
Customer 5: Can I have an order of sweet potato fries?
Me: Sure, would you like salt or sugar on those?
Customer 5: Yeah.
Me: … So… Both?
Customer 5: No. Just salt.